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5 Questions To Hire — 5 Questions to ask before you hire a c

5 Questions To Hire — 5 Questions to ask before you hire a c

There are several things to consider when choosing a cleaning services company in Utah.  Here are a few questions that will help you choose the right cleaning company:

5 Questions To Ask Before Hiring Cleaning Company - Alta Janitorial
  1. First and foremost is the company licensed and insured?
    • We have both Workers compensation and Liability insurance which can both be provided upon request. Most cleaning services companies that price cleanings cheaper do NOT carry this which is usually why they can price a lot less. We carry these to protect our employees as well as the homeowners.
  2. How long has the cleaning services company been in business?
    • We’ve been in business since 1992 (Here in Salt Lake City Utah).
  3. Do you have referrals in my neighborhood?
    • We service customers in many areas in Utah region and can provide referrals in your area upon request
    Professional janitorial team cleaning a modern Utah workspace
  4. Do you have an ongoing safety program for your employees?
    • Our employees attend regular safety meetings which our crew leaders host. These are done on a regular basis to ensure the best and most updated information and training.
  5. Do employees undergo criminal background checks and drug testing?
    • Most of our employees are required to pass a background check as well as a drug screen before employment is offered.  This is to help keep the work environment more safe and professional.

Other than these key points, we should always ask around and also look for recommendations from people we trust. Never settle for the very first janitorial cleaning dealership you encounter, check for all the references you have.

Also don’t forget to ask about the products the cleaning company is going to use for cleaning purposes. It will be more useful if they use Eco – Friendly detergents to clean your place.

Please don’t hesitate to contact us, we are always available if you have any questions about Hiring a cleaning company and its services.

Want to talk about 5 questions to ask before hiring cleaning company for your business? Get a free Alta Janitorial estimate or browse ISSA cleaning industry standards for further reading.

5 questions to ask before hiring cleaning company: what to expect with Alta

Anyone can promise great 5 questions to ask before hiring cleaning company. Few deliver it on month thirty-six. We’ve been around since 1991, and our oldest clients are still our biggest cheerleaders. That’s the test that matters.

The Alta difference, in plain terms:

  • Bilingual supervisors on every team
  • References from clients across Utah and Los Angeles County
  • Service across UT and LA, with capacity to expand for portfolio clients
  • Quality audits with photo documentation, not just sign-off slips
  • Day-porter service for high-traffic environments when you need it

Want to dig into related services? Browse our industrial cleaning, pressure washing, professional office cleaning in Utah, or jump straight to our full service list.

For independent context, see ISSA cleaning industry standards.

Want to see if we are a fit? Contact our team — we will take 10 minutes to ask the right questions before quoting.

What clients ask us about Questions To Ask Before Hiring A Cleaning Company

When new prospects call about questions to ask before hiring a cleaning company, the same handful of questions come up. We answer them up front so you don’t have to dig. The truth is, choosing the right partner for questions to ask before hiring a cleaning company is less about price and more about consistency, accountability, and the people who walk into your space every night.

How long does it take to see real results?

Most of our questions to ask before hiring a cleaning company engagements show measurable improvement inside the first two weeks — cleaner floors, fewer complaints from staff, and a noticeable bump in how the space smells when people arrive in the morning. The deeper structural improvements (built-up grime, neglected high-touch surfaces, restored finish on hard floors) come in the first 30 to 60 days. We document the before-and-after on every account so you can see exactly what changed.

Do we need to commit to a long contract?

No. We work month-to-month with most clients, and we keep them by earning the renewal — not by locking them in. If your needs change, your scope can flex with them. We’ve added or pulled services for clients mid-month dozens of times without renegotiating anything. Our oldest accounts have stayed for 20+ years on this exact arrangement, which says more about the work than any contract clause could.

What about scope changes during the engagement?

Scope changes are normal. Restaurants get busier in summer, schools change calendars, medical offices add suites, warehouses shift inventory patterns. We adjust labor, frequency, and supplies to match. There’s no penalty for asking us to scale up or down — we’d rather know early so we can staff it right. A quick call with your account manager and the change is reflected in the next service week.

If you’d like to talk through what a questions to ask before hiring a cleaning company program would look like for your facility, reach out for a no-pressure walkthrough. We’ll inspect the space, listen to what isn’t working today, and put together a scope and price you can actually compare against what you’re paying now. For broader industry guidance on questions to ask before hiring a cleaning company standards, the ISSA publishes useful operator-level resources.

Professional Hiring Company from Alta Janitorial

Need dependable hiring company in Utah? Alta Janitorial has served Salt Lake City and the Wasatch Front since 2003 with bonded, insured, background-checked crews who tailor each plan to your space and schedule.

  • Bonded, insured, background-checked crews
  • Flexible nightly, weekly, or custom schedules
  • Green-certified products and a free 2-hour quote
Hiring Company crew serving a Salt Lake City facility

Explore our commercial cleaning and janitorial services, or request a free quote. Our practices follow EPA Safer Choice guidance.

54 Comments

  1. L
    Lauren
    July 30, 2023 at 8:31 pm

    We hired a commercial cleaning company for our Ogden office last year and it made a huge difference. This article really nails the key things to look for.

    1. A
      Alta Team STAFF
      August 1, 2023 at 11:57 am

      Great question! We’d love to help. Check out our free quote page at altajan.com/free-quote to get started.

  2. P
    Patrick
    August 1, 2023 at 9:30 am

    This is spot on. We’ve been using professional cleaning services for our West Jordan business for two years now and it’s been game-changing.

  3. N
    Nathan
    August 3, 2023 at 5:16 am

    This is spot on. We’ve been using professional cleaning services for our Draper business for two years now and it’s been game-changing.

  4. D
    Danielle
    August 5, 2023 at 12:11 am

    This is helpful! Do you provide services in Layton? We’re looking for a reliable cleaning company for our office space.

  5. B
    Brittany
    August 5, 2023 at 10:24 am

    Can’t agree more. We manage properties in Bountiful and professional cleaning makes all the difference for tenant satisfaction.

  6. D
    Danny
    August 6, 2023 at 5:36 am

    I manage three properties in Orem and I can confirm — having a reliable cleaning crew is night and day for tenant satisfaction.

  7. B
    Brittany
    August 6, 2023 at 10:37 pm

    Do you guys service the Park City area? We have a 50,000 sq ft warehouse that needs regular maintenance.

    1. A
      Alta Team STAFF
      August 9, 2023 at 2:50 pm

      Thanks for reaching out! Yes, we service the area. Feel free to visit altajan.com/free-quote and we’ll provide a custom estimate.

  8. D
    Danielle
    August 7, 2023 at 6:42 am

    We hired a commercial cleaning company for our American Fork office last year and it made a huge difference. This article really nails the key things to look for.

  9. M
    Matt
    August 11, 2023 at 9:39 pm

    Helpful article but I wish you covered pricing more. Hard to budget without at least a ballpark range.

  10. R
    Rachel
    August 15, 2023 at 4:42 pm

    Can’t agree more. We manage properties in Eagle Mountain and professional cleaning makes all the difference for tenant satisfaction.

  11. D
    Danny
    August 16, 2023 at 4:21 am

    Excellent breakdown. The checklist approach really helps when evaluating cleaning companies.

    1. A
      Alta Team STAFF
      August 17, 2023 at 7:33 am

      Absolutely! We’re proud to serve Salt Lake City. Reach out at altajan.com/free-quote for details on your project.

  12. A
    Amanda
    August 18, 2023 at 9:24 pm

    Can’t agree more. We manage properties in St. George and professional cleaning makes all the difference for tenant satisfaction.

  13. J
    Jessica
    August 19, 2023 at 8:23 am

    Excellent breakdown. The checklist approach really helps when evaluating cleaning companies.

  14. D
    Danny
    August 20, 2023 at 9:38 am

    Great article! Having a reliable cleaning service has transformed how our Eagle Mountain business operates. Every point you mention is spot on.

    1. A
      Alta Team STAFF
      August 22, 2023 at 1:55 am

      Great question! We’d love to help. Check out our free quote page at altajan.com/free-quote to get started.

  15. P
    Paul
    September 6, 2023 at 8:35 pm

    We’ve used Alta for our building in Lehi and the crew is fantastic. Would love a quote for our location.

  16. D
    David
    October 19, 2023 at 6:29 pm

    Great article — really helpful breakdown. How far in advance should we book?

    1. A
      Alta Team STAFF
      October 21, 2023 at 12:49 am

      Appreciate the kind words! We’d be glad to set up a walkthrough whenever works for you.

  17. J
    Jeff
    December 2, 2023 at 2:59 pm

    We’ve used Alta for our building in Lehi and the crew is fantastic.

  18. B
    Brandon
    January 14, 2024 at 11:42 am

    The 2-hour response time is what sold us. Quick quotes matter. Is night cleaning more expensive than daytime?

    1. A
      Alta Team STAFF
      January 16, 2024 at 10:16 pm

      Absolutely, we handle one-time deep cleans and post-construction work. Request a free quote and we’ll scope it out.

  19. N
    Nicole
    February 27, 2024 at 1:01 pm

    We’re in Salt Lake and looking for a new crew. This helped a lot. How far in advance should we book?

    1. A
      Alta Team STAFF
      March 1, 2024 at 12:47 pm

      Thanks for reaching out! Yes, we service the area. Feel free to visit altajan.com/free-quote and we’ll provide a custom estimate.

  20. W
    Wes
    April 10, 2024 at 8:46 pm

    Floor care is so underrated. Our lobby looks brand new after a strip and wax.

    1. A
      Alta Team STAFF
      April 12, 2024 at 12:46 pm

      Great question — most clients go with 3 to 5 nights per week, but we tailor a schedule to your space. Give us a call for specifics.

  21. D
    Daniel
    May 24, 2024 at 11:36 am

    Can confirm — consistent night cleaning made a real difference in our office. Do you service smaller offices too?

    1. A
      Alta Team STAFF
      May 26, 2024 at 9:52 am

      Yes, we’re bonded and insured with background-checked crews. Happy to send references for your area.

  22. H
    Heather
    July 7, 2024 at 12:23 am

    The 2-hour response time is what sold us. Quick quotes matter. Do you handle one-time deep cleans?

    1. A
      Alta Team STAFF
      July 9, 2024 at 12:02 am

      Thanks for reaching out! Yes, we service the area. Feel free to visit altajan.com/free-quote and we’ll provide a custom estimate.

  23. C
    Cole
    August 19, 2024 at 6:58 am

    Great article — really helpful breakdown. Is night cleaning more expensive than daytime?

    1. A
      Alta Team STAFF
      August 22, 2024 at 1:45 am

      Appreciate the kind words! We’d be glad to set up a walkthrough whenever works for you.

  24. A
    Amanda
    October 1, 2024 at 7:46 am

    Clean restrooms = happy employees. Can’t overstate it.

  25. K
    Karen
    November 14, 2024 at 11:40 am

    Appreciate the transparency on pricing. Most companies won’t talk numbers up front. Would love a quote for our location.

    1. A
      Alta Team STAFF
      November 16, 2024 at 1:59 am

      Absolutely, we handle one-time deep cleans and post-construction work. Request a free quote and we’ll scope it out.

  26. C
    Crystal
    December 27, 2024 at 7:51 am

    Clean restrooms = happy employees. Can’t overstate it.

  27. T
    Tanya
    February 8, 2025 at 12:58 pm

    Good point about checking insurance. A lot of smaller companies skip this and it’s a huge liability risk. Would love a quote for our location.

    1. A
      Alta Team STAFF
      February 10, 2025 at 9:22 pm

      Thank you! Night cleaning keeps your team’s workflow uninterrupted — pricing depends on size and frequency, and quotes are always free.

  28. H
    Holly
    March 23, 2025 at 10:32 pm

    Solid advice. We switched providers last year and wish we’d read something like this first. Do you handle one-time deep cleans?

    1. A
      Alta Team STAFF
      March 25, 2025 at 4:50 am

      Thank you! Night cleaning keeps your team’s workflow uninterrupted — pricing depends on size and frequency, and quotes are always free.

  29. L
    Laura
    May 6, 2025 at 6:35 pm

    We’ve used Alta for our building in Lehi and the crew is fantastic. Do you handle one-time deep cleans?

    1. A
      Alta Team STAFF
      May 9, 2025 at 2:22 am

      Yes, we’re bonded and insured with background-checked crews. Happy to send references for your area.

  30. L
    Lisa
    June 18, 2025 at 11:08 pm

    Disinfection during flu season has been a game changer for our staff attendance.

  31. J
    Janet
    August 1, 2025 at 12:47 pm

    Hired a bonded and insured company after reading stuff like this — worth every penny. Do you handle one-time deep cleans?

  32. M
    Melissa
    September 14, 2025 at 4:56 am

    This is exactly the info I was looking for before signing a janitorial contract. Do you handle one-time deep cleans?

  33. N
    Nate
    October 27, 2025 at 11:05 pm

    The section on green cleaning products was eye-opening. Going to ask our vendor about this. Do you service smaller offices too?

  34. D
    Doug
    December 10, 2025 at 12:23 am

    Reliable crews are hard to find. Glad we found one that shows up.

  35. T
    Tyler
    January 22, 2026 at 7:07 am

    The tip about a walkthrough before quoting is so true — avoids surprises later. Do you handle one-time deep cleans?

    1. A
      Alta Team STAFF
      January 24, 2026 at 11:56 am

      Yes, we’re bonded and insured with background-checked crews. Happy to send references for your area.

  36. B
    Brian
    March 7, 2026 at 2:50 am

    This is exactly the info I was looking for before signing a janitorial contract. Curious how often most businesses schedule service?

    1. A
      Alta Team STAFF
      March 8, 2026 at 8:55 am

      Absolutely, we handle one-time deep cleans and post-construction work. Request a free quote and we’ll scope it out.

  37. C
    Chris
    April 19, 2026 at 12:38 pm

    Floor care is so underrated. Our lobby looks brand new after a strip and wax.

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